Responsible Gaming

At Palace of Chance Casino, we want every player experience to feel safe, fair, and fully within your control. Online casino gaming should be enjoyable entertainment - not a way to make money, fix financial issues, or handle stress.

This page shares practical habits for healthier play, common warning signs, and the support tools you can use if gaming starts to feel less manageable. If you ever need help, you are not alone - support is available, and taking a break is always an option.

What safer play means at Palace of Chance Casino

Safer play is about keeping gaming in balance with the rest of your life. That balance looks different for everyone, but it usually comes down to three things:

• Awareness - understanding how you play, how much you spend, and how gaming affects your mood
• Limits - setting boundaries you can comfortably afford in both time and budget
• Choice - making informed decisions, including choosing to pause or stop if it stops being fun

Gambling should fit within a budget you can afford to lose, a mindset that’s steady, and a lifestyle where your responsibilities come first.

Our commitment to player protection

We take player safety seriously and aim to make responsible play part of the everyday experience - not an afterthought. Our approach includes:

Clear information so you can make informed decisions about gameplay, deposits, and promotions Support options when you need account help or want to adjust your access Tools that can help you reduce risk, slow down, or take time away A focus on fair play and transparent account records, so you can review your activity easily

If gaming ever stops feeling like entertainment, we encourage early action. Small changes made sooner are often more effective than major changes later.

Simple habits that help you stay in control

Healthy gaming habits are easiest to follow when you decide on them before you start playing. Consider these practical ideas:

Set a spend limit first, and keep it separate from essentials like rent, groceries, bills, or savings. Choose a time limit before you log in, especially if you tend to lose track once you start. Take regular breaks - even a few minutes away can help you reset your focus. Avoid playing when you’re upset, stressed, tired, or under the influence of alcohol or other substances. Don’t chase losses. Trying to win back money quickly often leads to decisions you wouldn’t make otherwise. Check your account activity from time to time so you understand your patterns. Treat both wins and losses as part of paid entertainment - not a strategy for income.

Bonuses can be fun, but they can also make it easier to play longer than planned. Before opting into any promotion, read the terms and decide whether it fits your personal limits. You can review current offers anytime on our promotions page.

Warning signs worth paying attention to

Sometimes gambling shifts from casual entertainment into something that feels harder to manage. Not every sign means there’s a serious problem, but they can be a signal to slow down, set firmer limits, or take a break.

Common warning signs include:

Spending more than you intended - or increasing deposits to keep playing Playing longer than planned and regularly losing track of time Feeling pressure to win back losses right away Hiding gambling activity from friends or family Feeling anxious, guilty, irritable, or distracted because of gaming Borrowing money, using credit meant for essentials, or missing payments to keep playing Thinking about gambling constantly, even when you’re doing other things Letting gaming interfere with sleep, work, school, or relationships

If any of these feel familiar, consider using limit-setting tools or a short time-out. Reaching out for support is a strong, practical step - not something to feel embarrassed about.

Account tools that can support safer play

Player protection tools are designed to help you set boundaries and keep your play intentional. Availability can vary by account setup and payment method, but common options may include:

Deposit limits - cap how much you can add to your balance over a selected period Session or time limits - help reduce extended play by setting a planned endpoint Cooling-off features - pause your account access for a short period so you can reset Transaction and gameplay history - review deposits, withdrawals, and play activity for better awareness Reality checks or reminders - prompts that help you keep track of time and spending patterns

If you’re not sure which tools are available for your account, contact our support team and ask about the safest option for your situation:

• Email: support@palaceofchance.com
• Phone: USA & Canada Toll Free: 888-262-5515
• Live chat: available on site

Time-out vs self-exclusion: choosing the right break

Taking a break can help you regain control quickly - especially if you’ve noticed warning signs or feel you’re playing on autopilot.

A time-out (cooling-off period) is typically a short, temporary pause. It’s useful if you want space for a few days or weeks to reset habits and return with clearer boundaries.

Self-exclusion is a longer, more structured option intended for players who feel they need a stronger barrier to access. During a self-exclusion period, you won’t be able to play, and it’s meant to support a genuine step away from gambling activity.

If you’re unsure which option fits best, support can talk you through the differences and help you choose a path that protects you.

Adults only: preventing underage play

Palace of Chance Casino is intended for adults only. Underage gambling is not permitted.

To support age and identity verification, we may request documentation during account setup and at other points, such as withdrawals. If you share devices with others, we strongly recommend keeping your login private and using device-level controls to prevent unauthorized access by minors.

Getting help when gaming stops feeling manageable

If gambling no longer feels fun, or you feel you’re losing control, consider taking one or more of these steps:

Use a limit-setting tool or choose a cooling-off break Talk to someone you trust - a friend or family member can provide support and perspective Reach out to a qualified professional counselor Contact a responsible gambling support service in your country or region

If you’re in immediate danger or feel at risk of self-harm, contact your local emergency number right away.

Support resources you can trust

Help looks different depending on where you live. For reliable guidance, look for licensed or government-backed services in your region, and well-known responsible gambling organizations that provide education, self-assessment tools, and referral support.

If you’re not sure where to start, search for “problem gambling help” plus your country or state, and choose services that clearly state licensing, clinical oversight, or government affiliation.

Shared responsibility: what we do and what you can do

We can provide tools, access controls, account information, and support contacts - but you play the biggest role in protecting your experience day to day.

Using limits consistently, staying aware of your mood and spending, and acting early when something feels off are the best ways to keep gaming healthy. If you ever want help adjusting your account access, our team is here to support you with respect and discretion.

Gaming is meant to be entertaining. Keeping it balanced, budgeting thoughtfully, and using support tools when needed can help it stay that way.