Cookie Policy

This Cookie Policy explains how Palace of Chance Casino uses cookies and similar technologies on our website (the "Site"). It describes what cookies are, why we use them, the types of cookies that may be set when you visit, and how you can control them.

This policy should be read alongside our other privacy-related disclosures. If you are looking for general brand details, you can also visit the Palace of Chance Casino page.

What Cookies Are (And Why Websites Use Them)

Cookies are small text files placed on your device (computer, phone, or tablet) when you visit a website. They help websites remember information about your visit, such as your session status, preferences, and how the site is performing.

Some cookies are set by the website you’re visiting (first-party cookies). Others are set by services we use (third-party cookies), such as analytics or security providers.

We may also use similar technologies (like pixels, SDKs, local storage, or server-side identifiers) that perform comparable functions. For simplicity, this policy refers to all of these as "cookies."

How We Use Cookies to Power Your Experience

We use cookies to support the Site’s core operation and to help keep gameplay and account activity smooth, secure, and reliable. Cookies may be used to:

• Keep you signed in during your session and help pages load correctly
• Protect the Site and players from fraud, abuse, and unauthorized access
• Remember preferences like language, region, and display settings
• Measure performance (page speed, error rates) and improve stability
• Understand how visitors use the Site so we can improve navigation, content, and features
• Support relevant marketing and measure campaign performance where permitted by law

Cookie Types You May Encounter on Our Site

Different cookies do different jobs. Depending on how you interact with the Site and your settings, we may use the categories below.

Essential Cookies - Built for Access, Security, and Stability

Essential cookies are necessary for the Site to function properly. They help with actions like logging in, maintaining a secure session, preventing suspicious activity, and enabling key site features.

If you disable essential cookies, parts of the Site may not work correctly - and some features may be unavailable.

Functional Cookies - Your Preferences, Saved

Functional cookies help the Site remember choices you make, such as preferred language, region, or other display settings. They make your experience more consistent from visit to visit.

Disabling these may not block access to the Site, but it can reset preferences and reduce convenience.

Performance and Analytics Cookies - Smarter Improvements Through Real Data

Performance cookies help us understand how the Site is being used - for example, which pages are visited most often, how users move through the Site, and whether any pages produce errors.

These insights help us improve performance, identify bugs, and refine the user experience. Data collected is typically aggregated and used for site optimization, not to directly identify you.

Marketing Cookies - Measuring Results and Keeping Promotions Relevant

Marketing cookies may be used to help deliver promotions that are more relevant to you and to measure the effectiveness of marketing campaigns. These cookies can also help prevent showing the same promotion too many times and help us understand which offers perform best.

Where required by law, we use marketing cookies only with your consent.

Third-Party Cookies and Services

Some cookies may be set by third parties that provide services on our behalf, such as:

• Site analytics and performance measurement
• Security and fraud-prevention tools
• Payment and transaction-related service providers (where applicable)
• Advertising and campaign measurement partners (where permitted)

These third parties may collect information about your device and how you interact with the Site, subject to their own privacy and cookie policies. We encourage you to review those policies to understand how they handle data.

Your Choices - Consent and Cookie Controls

When you visit the Site, you may be asked to choose your cookie preferences (depending on your location and applicable law). Where required, non-essential cookies (such as analytics and marketing cookies) will not be used unless you consent.

You can also change or withdraw your consent at any time by adjusting your cookie settings (if available on the Site) or by managing cookies through your browser controls described below.

Manage, Disable, or Delete Cookies in Your Browser

Most browsers let you control cookies through their settings. You can typically:

• View cookies currently stored on your device
• Delete all cookies or cookies from specific sites
• Block cookies from being set
• Block third-party cookies
• Clear cookies automatically when you close your browser

If you choose to block or delete cookies, some features may not work as intended. For example, you may need to re-enter login details more often, certain site preferences may not save, and some pages may not display correctly.

Browser settings vary by device and browser version, but you can usually find cookie controls under "Privacy," "Security," or "Site settings" in your browser menu.

How Cookie Preferences Can Affect Site Functionality

Changing cookie settings can directly impact how the Site behaves. In particular:

Essential cookies support secure login, session continuity, and fraud prevention - blocking them can break core features.

Functional cookies help remember your choices - disabling them may make the Site feel less personalized.

Analytics cookies help us improve performance - disabling them won’t stop you from using the Site, but it reduces the feedback we rely on to fix issues quickly.

Marketing cookies can affect which promotions you see and how often you see them - disabling them may result in less relevant messaging.

Data Retention - How Long Cookies Stay on Your Device

Cookies may be session-based or persistent:

Session cookies expire when you close your browser.

Persistent cookies remain on your device until they expire or you delete them through your browser settings.

Cookie lifespans vary depending on their purpose and provider.

Policy Updates - Keeping This Page Current

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate the Site. When we update it, we will revise the content on this page, and the updated version will apply from the time it is posted.

We recommend checking this page periodically so you stay informed about how cookies are used.

Contact Us About Cookies and Privacy

If you have questions about this Cookie Policy or privacy-related requests, you can contact our support team:

Email: support@palaceofchance.com Phone: USA & Canada Toll Free: 888-262-5515

By continuing to use the Site with your chosen settings, you acknowledge that cookies and similar technologies may be used as described above, subject to your preferences and applicable law.